Ethics and Sales Techniques

Utbildningsfakta

Kod: FEGB50

The first component of the course deals with how people's attitude to themselves, their profession and relation to other people affects the anticipated sales result. Confidence-creating measures, basic ethical values, relation-oriented sales and customer benefit are discussed. Key words are intention, motivation and communication. The second component has a focus on sales techniques and the need for adapted communication. The effects of the sales person's behaviour and approach on the customer are presented, as are tools to perform the effective sales talk. Practical training in fictive communication and sales exercises is included. The third component places the sales process in the general business administration context and emphasises the centrality of sales techniques and ethics to business marketing. The fourth component deals with the specific sales situations that real estate agents are placed in, from marketing themselves and their business to the closing of a real estate deal.

Behörighet

Business Administration 30 ECTS credits

Utbildningstillfällen

Varje tillfälle har egna datum och villkor. Avslutade tillfällen behålls som historik och innebär inte att en ny ansökan är öppen.

• Ethics and Sales Techniques

  Karlstad University

  Karlstad

  Startdatum: 23 november 2026

  Slutdatum: 17 januari 2027

  Studietakt: 50 %