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Karlstad University

Innovation through service design

The course aims to provide students with knowledge and understanding of how service design methods can be used to develop innovative value propositions based on customers needsboth expressed and underlying. Furthermore, the course provides knowledge of methods for identifying patterns and for analysing and generatin…

  • Higher education
  • Information unavailable
  • 21 September 2026
  • Karlstad
  • Information unavailable
  • 100 %

Overview

The course aims to provide students with knowledge and understanding of how service design methods can be used to develop innovative value propositions based on customers needsboth expressed and underlying. Furthermore, the course provides knowledge of methods for identifying patterns and for analysing and generating insights into needs, which then form a foundation for the innovative solutions developed and guide the design of the service. The course also offers knowledge and understanding of the challenges associated with implementation, including quality parameters and coordination between the various service providers, in both intra-organisational and inter-organisational value networks, that interact with the customer.

Admission scores

Uppgift saknasVerified data is not connected to this education offering.

Entry requirements

A degree of Bachelor of at least 180 ECTS credits in a main area of study in Technology, Natural Science, Social Science, or the Humanities, including a degree project of at least 15 ECTS credits at the G2E level, or 90 ECTS credits in Business Management as part of the Master programme (SACEK), including 30 ECTS credits at the G2F level or higher, and upper secondary level English 6 or B, or equivalent

The text is reproduced from the Susa source. Antagningsdata does not map GY11 and GY25 or assess personal eligibility.

Source, measure and data quality
Source
Skolverket Susa-navet
Period
2026-09-21
Measure
Entry-requirement text reproduced from the published Susa data; no personal eligibility assessment is made.
Population
Education offering e.uoh.kau.fead35.l4908.20262
Last checked
2026-09-23T10:37:50.445791+00:00
Limitation
Antagningsdata does not map GY11 and GY25. General and specific conditions are not separated without structured source data.

Programme content

Uppgift saknasVerified data is not connected to this education offering.

Study structure

Uppgift saknasVerified data is not connected to this education offering.

Application and important dates

  1. Programme or course starts
  2. Programme or course ends

Salary and salary distribution

Uppgift saknasVerified data is not connected to this education offering.

Common occupations after graduation

Uppgift saknasVerified data is not connected to this education offering.

Students

Uppgift saknasVerified data is not connected to this education offering.

Geographical background

Uppgift saknasVerified data is not connected to this education offering.

Previous upper-secondary schools and programmes

Uppgift saknasVerified data is not connected to this education offering.

Completion and outcomes

Uppgift saknasVerified data is not connected to this education offering.

About the provider

Karlstad University

Provider for the published education offering.

Sources and data quality

Education facts for the selected offering come from Skolverket Susa-navet.

Retrieved . Published . Times are shown in Swedish local time.

Source identity and publication version
Publication version
8e217193-f5fa-4778-b085-a4521fd03e8d
Education identity in the source
i.uoh.kau.fead35.l4908.20262
Offering identity in the source
e.uoh.kau.fead35.l4908.20262
Education-form source code
HS
Education code in the source
FEAD35
Change time according to the source
2026-03-13T13:32:38

The provider, education and education offering are separate identities. Application information should be checked on the official website. Supplementary statistics have not been obtained from this source.