This offering is not in the current catalogue. The information is retained from an earlier publication. Check the provider's current offering.
Karlstad University
Service management
The course includes discussion and analysis of central concepts in service management research, as well as how they can be used in both research and practice. Among other things, the course discuss the concept of service and characteristics of services, as well as the implications of services in terms of management…
- Higher education
- Information unavailable
- 31 August 2026
- Karlstad
- Information unavailable
- 100 %
Overview
The course includes discussion and analysis of central concepts in service management research, as well as how they can be used in both research and practice. Among other things, the course discuss the concept of service and characteristics of services, as well as the implications of services in terms of management and control of companies and other organisations. Other topics that are discussed in the course include service quality, interactions, servicescape, the role and significance of employees and customers for service providers. The course also covers tools and models used to describe, categorise, and analyse value creation through services. Additionally, the course describes and discusses the development of service research (service management research), and connects to sustainability. The course consists of lectures and seminars, and active participation is required. The course also requires students to work independently.
Admission scores
Entry requirements
Business Administration, 60 ECTS credits, including at least 30 ECTS credits at the G1F level or higher, or equivalent
The text is reproduced from the Susa source. Antagningsdata does not map GY11 and GY25 or assess personal eligibility.
Source, measure and data quality
- Source
- Skolverket Susa-navet
- Period
- 2026-08-31
- Measure
- Entry-requirement text reproduced from the published Susa data; no personal eligibility assessment is made.
- Population
- Education offering e.uoh.kau.fegc46.54941.20262
- Last checked
- 2026-09-23T10:37:50.445791+00:00
- Limitation
- Antagningsdata does not map GY11 and GY25. General and specific conditions are not separated without structured source data.
Programme content
Study structure
Application and important dates
- Programme or course starts
- Programme or course ends
Salary and salary distribution
Common occupations after graduation
Students
Geographical background
Previous upper-secondary schools and programmes
Completion and outcomes
About the provider
Sources and data quality
Education facts for the selected offering come from Skolverket Susa-navet.
Retrieved . Published . Times are shown in Swedish local time.
Source identity and publication version
- Publication version
- 8e217193-f5fa-4778-b085-a4521fd03e8d
- Education identity in the source
- i.uoh.kau.fegc46.54941.20262
- Offering identity in the source
- e.uoh.kau.fegc46.54941.20262
- Education-form source code
- HS
- Education code in the source
- FEGC46
- Change time according to the source
- 2026-03-03T14:13:49
The provider, education and education offering are separate identities. Application information should be checked on the official website. Supplementary statistics have not been obtained from this source.